Frequently Asked Questions

Everything you need to know about shopping with Exceed.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are processed within 5 business days of receipt.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

What payment methods do you accept?

Exceed accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's journey.

Are your materials sustainably sourced?

Exceed is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and fair-trade certified factories for our seasonal collections.